FAQ's
What makes Amano Knitwear unique?
Amano knitwear is ethically handmade and fair-trade, crafted by artisans in South America, primarily Ecuador, Bolivia and Peru, since 1988. Each piece is hand-knit, from high-quality alpaca or wool, and designed with vibrant colors and individual character. A fun fact : on our garment tags you’ll find the name of the exact knitter who handmade your sweater.
What are your delivery options?
We dispatch from both the UK and Ecuador. For certain styles (especially our Amano star cardigan styles), we ship directly from Ecuador using couriers like FedEx, DHL, or UPS, with delivery typically taking 5-10 days to the USA and 7-12 days from the UK via Royal Mail International tracked.
For orders shipped from the UK (especially our new cotton range), we use Royal Mail for UK Standard Tracked Delivery (3-5 days, free over £100) and UK Express Delivery (1-2 working days). For USA and the rest of the world delivery will be from 5 - 10 days from placement of the order. You'll receive email updates and can track your order. Any questions contact our friendly team.
What size should I buy?
We have provided a sizing guide herefor you to check your measurements. If you are still unsure, please feel free tocontact our friendly team.
Do you have a return policy?
If you are not happy with your purchase for any reason, you can return it for a refund up to 21 days from receipt of goods. The returned product must be new, in perfect condition, and complete with original swing tags and packaging.
